A: “PE” stands for polyethylene, a high-quality material molded from real evergreen branches to replicate natural texture and shape.

A 100% PE tree means every single tip in the tree is made from this premium material — not just the visible ones — ensuring an exceptionally realistic appearance from trunk to tip.

Absolutely. Every Twinkle N Grace tree is crafted with 100% PE tips that are non-toxic, flame-retardant, and completely safe for homes with children and pets.

A: Yes — every Twinkle N Grace tree is pre-lit, designed to create a warm, effortless glow straight out of the box.

We offer two signature lighting experiences:

• 🌟 Enchanted Light Experience – Features colour-changing Smart LEDs with unlimited lighting patterns. Control brightness, colours, and effects using the remote controller or the inline controller for a truly personalized display.
  
• ✨ 10-Mode Magic Lights Experience – Includes extra-bright, tiny multi-colour + warm white LEDs with 10 pre-set patterns, conveniently controlled via a foot pedal switch.
  

Both options are energy-efficient, long-lasting, and beautifully balanced to enhance your festive ambience.

Yes! Each product page features high-resolution close-up images taken from the actual tree you’ll receive, allowing you to appreciate the true-to-life detail and craftsmanship up close

SnapLit™ is our quick-connect lighting system that allows you to set up your pre-lit tree in seconds. The lights automatically connect through the trunk as you snap each section together — no separate plugs, no tangled wires, just a flawless glow as soon as your tree is assembled

A: Every Twinkle N Grace tree arrives beautifully packaged with everything you need for a seamless and luxurious setup experience. Inside your branded carton, you’ll find:

• Three tree sections, each wrapped in ribbon and protected with bubble wrap for safe transit
  
• A high-quality metal stand with scratch-prevent rubber feet for stability and floor protection
  
• An extra-large, water- and dust-resistant storage bag on wheels, designed for convenient off-season storage
  
• Two pairs of soft cotton fluffing gloves to shape your tree comfortably
  
• A comprehensive Owner’s Manual with setup, lighting, and care instructions
  

Every inclusion reflects our commitment to quality, care, and the joy of effortless Christmas preparation.

A manufacturer app exists, but it is not currently supported or recommended by Twinkle n Grace. The lights are fully operable via the foot pedal and remote control.