Twinkle Care Portal
At Twinkle n Grace, we believe your Christmas tree should bring joy, not stress. That’s why Twinkle Care covers everything from warranty and returns to setup support and troubleshooting. Our team is here to ensure your tree looks and performs beautifully, season after season.
How can we help you?
Twinkle Care is your all-in-one support service for a seamless Christmas tree experience. It includes:
- Support: Expert guidance for setup, troubleshooting, and advice.
- Returns & Exchanges: Hassle-free returns, including change-of-mind options.
- Warranty: Dedicated assistance to ensure your tree stays perfect.
With Twinkle Care, we take care of the details so you can enjoy the magic.
Returns and Refunds
You may return an online purchase either by submitting a return request or by contacting our Twinkle Care Team. For more information, please see our Refund and Return Policy.
Please submit a return request selecting damaged item as the reason or contact the Twinkle Care Team soon as possible. After reviewing the claim, Twinkle Care Team will get in touch with you to discuss the options available to resolve the issue. For more information, please read our Return and Refund policy.
Please submit a return request, selecting 'Damaged Item' as the reason, or contact the Twinkle Care Team as soon as possible. After reviewing your request, the Twinkle Care Team will get in touch to discuss the available options for resolving the issue. For more information, please see our Return and Refund Policy.